9 miles in 1:07:58, 7:33/mi, HR 152. Cool (34F) & snowing. Slippery snow-covered & slushy roads for the middle half of the run. A late gift that UPS was supposed to delivery on 12/19 finally made it today. I discovered that the company I bought it from (Backcountry.com) sent it UPS Ground while charging me for 2-day delivery as I'd requested. The deception is made worse by the fact that their agent told me on the phone a few days ago that UPS had "screwed up" the shipment and that they had sent it 2-day, but the original label on the item doesn't lie...it's not UPS's fault. They did refund my shipping costs, but the deception is a bit more than I can take so they're off the "buy-from" list unless something changes and they manage to write me a convincing apology to the pointed email I just sent them. Mistakes I can handle, but intentionally deceptive business practices is another.
|