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General Category => Support => Topic started by: James Winzenz on March 10, 2009, 08:57:53 am



Title: Email notification on blog comment not working (for me)
Post by: James Winzenz on March 10, 2009, 08:57:53 am
I have the email notification on blog comment checked in my blog options, but for some reason I am not receiving any email notifications.  I have verified that my email address is entered correctly, have unchecked and saved my settings, then gone back in and checked the box and saved my settings.  All to no avail.  I asked Lybi (my wife) if she received email notifications, and she told me she does.


Title: Re: Email notification on blog comment not working (for me)
Post by: Carolyn Herlin on March 10, 2009, 09:59:57 am
I had this problem when I was using my comcast email address and I messed with my security settings in comcast and never could get it to work. I switched to a different email address through a different IP and it works fine now. I still wish it would work with comcast, though.


Title: Re: Email notification on blog comment not working (for me)
Post by: James Winzenz on March 10, 2009, 04:19:33 pm
hmmm - I wonder if there is some junk email setting with my cox account that I messed with.  I will check that out.


Title: Re: Email notification on blog comment not working (for me)
Post by: allie on March 17, 2009, 01:33:08 pm
this is happening to me as well. ever since sunday - no email notifications. ???


Title: Re: Email notification on blog comment not working (for me)
Post by: James Winzenz on March 17, 2009, 04:47:00 pm
I did actually get a notification the other day - without having made any changes to my cox account.


Title: Re: Email notification on blog comment not working (for me)
Post by: allie on March 17, 2009, 06:42:27 pm
looks like mine is working again as well.  ;D


Title: Re: Email notification on blog comment not working (for me)
Post by: jtshad on March 23, 2009, 01:16:02 pm
My email notification is not working now either (not even getting caught in my spam file, just don't seem to be getting notifications).


Title: Re: Email notification on blog comment not working (for me)
Post by: Carolyn Herlin on March 23, 2009, 02:17:45 pm
My notifications were working fine, but now I haven't gotten any since last Friday.


Title: Re: Email notification on blog comment not working (for me)
Post by: Sasha Pachev on March 23, 2009, 04:54:36 pm
I have moved the server. So the new IP address could be triggering spam filters that were not getting triggered before.


Title: Re: Email notification on blog comment not working (for me)
Post by: jtshad on March 30, 2009, 12:52:13 pm
Sasha, I have checked the spam filter and don't see anything that would block the email (on my approved recipients list) nor is it in my spam folder.   Any thoughts?


Title: Re: Email notification on blog comment not working (for me)
Post by: Sasha Pachev on March 30, 2009, 01:51:37 pm
Talk to your mail server admin. See if he has anything in the server configuration that would trigger a ban on e-mails from 69.169.154.6.


Title: Re: Email notification on blog comment not working (for me)
Post by: allie on April 27, 2009, 04:44:34 pm
i had this problem once before, but it seemed to correct itself. but it is no longer working again. i haven't been receiving e-mail notifications since saturday. suggestions on how to fix?


Title: Re: Email notification on blog comment not working (for me)
Post by: Sasha Pachev on April 27, 2009, 05:06:39 pm
The problem is on your mail host end - it thinks the messages are spam. Tinker with your spam rules, tell it blackhole@fastrunningblog.com is a good sender.


Title: Re: Email notification on blog comment not working (for me)
Post by: Jon Allen on April 27, 2009, 05:56:26 pm
Sasha- do the laws of physics allow email to come out of a black hole?   ;)


Title: Re: Email notification on blog comment not working (for me)
Post by: allie on April 27, 2009, 06:00:53 pm
fixed. thanks.


Title: Re: Email notification on blog comment not working (for me)
Post by: April on May 08, 2009, 11:06:38 pm
I was getting email notification and I would have to say about a week or so ago I stopped getting them. I checked my spam box and they aren't in there and the email address is not part of my blocked list. What am I missing?


Title: Re: Email notification on blog comment not working (for me)
Post by: Sasha Pachev on May 09, 2009, 02:49:02 pm
Yahoo e-mail might be blocking our notifications before they even reach any of your mailboxes. Not much we could do except play around with e-mail headers, but then it is a shot in the dark. If somebody knows enough about Yahoo/Hotmail spam filters and sees a red flag in the notification format, feel free to share.


Title: Re: Email notification on blog comment not working (for me)
Post by: April on May 10, 2009, 08:39:34 am
WEll that stinks only b/c I was getting the notiifications. Maybe if I change my email address to my school address? I will see if that works until we have a yahoo solution